Category: Customer Experience

“Property’s got talent” – Howard Morgan to chair BPF webinar

RealService, Founder & MD, Howard Morgan will chair a webinar in the British Property Federation’s ‘MyBPF – Digital Series’ on 29th March. He’ll be exploring

March 3, 2021

RealService founder Howard Morgan leads new ‘CX & Real Estate’ programme with UCL Bartlett

RealService, founder & MD, Howard Morgan, has been appointed joint course director for the new CX in Real Estate – Future Leaders Programme launched by

February 5, 2021

No hocus pocus with Zoom focus!

A Zoom focus group facilitated by RealService as part of the UK Apartment Association’s ‘Build to Rent Festival’ proved that valuable, qualitative feedback can be

November 30, 2020

Covid-19: From office to workplace – thoughts on the future of the office

By Sue Flatto We can all see that the pandemic has accelerated some important working trends. There has been an increase in flexibility in terms

October 30, 2020

Covid – 19: You can’t outrun a bear!

There’s a joke about outrunning a bear that Benedict Cumberbatch (as Alan Turing) tells in “The Imitation Game”: There are two people in a wood,

September 17, 2020

Real estate in the Covid-19 era – How ready are you to change your thinking?

Eerie silence I ventured into London last week for only the second time since March. There was an eerie silence in the heart of

September 7, 2020

Webinar: “Social distancing or working from a distance”: Consequences of Covid-19 on the real estate office market

Howard Morgan, Founder and MD, RealService and senior consultant, Dr Danielle Sanderson will be speaking at this webinar hosted by GRESB on Tuesday, June 16

June 9, 2020

Howard Morgan chairs BCO Customer Experience Case Study

Over the past decade, the BCO has initiated the driving of the customer-service revolution in the property management industry. RealService has researched and authored three

June 1, 2020

Covid-19: Landlords and tenants – who takes the pain?

Roundtable discussion hosted by Goodman Masson – 28th April 2020 RealService Founder and MD, Howard Morgan was invited by financial recruitment specialist, Goodman Masson, to

April 29, 2020

‘Covid-19: A chance to enhance relationships and demonstrate a genuine humanity’

Never has the business relationship between landlord and tenant been under greater pressure than now. The Covid-19 crisis has hit the already reeling retail sector,

March 23, 2020

Category: Customer Experience

“Property’s got talent” – Howard Morgan to chair BPF webinar

RealService founder Howard Morgan leads new ‘CX & Real Estate’ programme with UCL Bartlett

No hocus pocus with Zoom focus!

Covid-19: From office to workplace – thoughts on the future of the office

Covid – 19: You can’t outrun a bear!

Real estate in the Covid-19 era – How ready are you to change your thinking?

Webinar: “Social distancing or working from a distance”: Consequences of Covid-19 on the real estate office market

Howard Morgan chairs BCO Customer Experience Case Study

Covid-19: Landlords and tenants – who takes the pain?

‘Covid-19: A chance to enhance relationships and demonstrate a genuine humanity’

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