What we do

We help our clients create places and spaces that put people at the heart; creating memorable customer experiences and driving business growth through insight, CX advice and benchmarking. 

Wherever you are on your customer experience journey we’re here to help you change the real estate industry.

insight surveys

The three R's of real estate

At a time when engagement is key, our research will find out exactly what your customers think, helping you drive real estate’s three R’s: reputation, retention & revenue.

CX & ESG engagement

Developing a CX strategy

We act as strategic adviser, coach or facilitator to help you to develop a customer experience vision, strategy and implementation plan for your business.

Benchmarks &
best practice

Measuring performance

We can measure the loyalty of your customers through NPS benchmarking and compare your performance with your peers with the RealService Index.