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We're a customer experience consultancy with the tools & knowhow to put your occupier customers at the heart of your real estate business
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“Feedback from RealService surveys is not just important, it’s crucial, critical”
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“RealService is impartial, so occupiers feel more comfortable raising issues”
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“I would absolutely recommend RealService and have done so several times already”
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“You are completely in tune with the property industry”
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News & views
Beyond the Script: How Empathy Transforms Customer Service in Times of Crisis
This Halloween was unforgettable. At 6 pm, in what should have been the start of a fun-filled evening, our home was broken into. The aftermath
BCO launches new “Towards Experience Utopia” report researched and authored by RealService
The pandemic forever transformed how we think about workspaces, pushing hybrid working from an occasional practice to a long-term reality. The British Council for Offices
Have you got the power of loyalty?
With UK office leases at their shortest and vacancy rates soaring, there’s never been a better time to focus asset management strategies on income retention.
Our clients
