Welcome
We're a customer experience consultancy with the tools & knowhow to put your occupier customers at the heart of your real estate business
Testimonials
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“We would certainly recommend RealService”
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“Feedback from RealService surveys is not just important, it’s crucial, critical”
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“RealService is impartial, so occupiers feel more comfortable raising issues”
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“I would absolutely recommend RealService and have done so several times already”
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“You are completely in tune with the property industry”
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News & views
Have you got the power of loyalty?
With UK office leases at their shortest and vacancy rates soaring, there’s never been a better time to focus asset management strategies on income retention.
Unlocking Office Leasing Success: The Power of Emotional Selling
The RealService Performance Leasing Programme In office leasing, the ability to connect with prospective occupiers on an emotional level is crucial. Yet, many leasing agents
Net Promoter Score 3.0 – where next for your loyalty score?
Right said Fred: Fred Reicheld may not be a name known to many. But his invention…. The Net Promoter Score (NPS) will be more familiar.
Our clients
