News & views
What’s so funny ’bout peace, love and understanding?
In an article for IPE Magazine, RealService founder Howard Morgan and Dr Thomas Wiegelmann, managing director of Schroders Real Estate, argue landlords must have an
ESG as a service: A new way of thinking about customer engagement
ESG (Environmental, Social and Governance) has become a global priority with many businesses striving to reduce their environmental impact and to be more socially conscious.
‘It’s time to adopt a hospitality mindset’
Howard Morgan and co-author Thomas Wiegelman have called on the real estate industry to follow a six-point plan to foster customer loyalty. They argue that
Here’s why it’s important to gather occupier feedback
RealService director and chief operating officer Louise Freethy chats to Workman partner Monika Newton about the value of gathering occupier feedback.
‘Commerce, industry and society are being assaulted on all sides; it’s one challenge after another’
RealService associate director Justine Johnson finds out what makes GPE’s David O’Sullivan tick Thank you for your time today, David. Please tell us about yourself
Your NPS score will reveal the loyalty of your customers, so how can you improve those important numbers?
“In difficult times, it’s the ‘passives’ who could hold the key for landlords and commercial property owners.”