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We're a customer experience consultancy with the tools & know how to put your occupier customers at the heart of your real estate business
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RealService Founder to Chair BCO’s New Customer Experience Award
RealService is proud to announce that our Founder and Executive Chair has been invited to chair the judging panel for the inaugural BCO Customer Experience Award.

Ten Reasons to Choose RealService for your next Occupier Satisfaction Survey
At RealService, we specialise in turning occupier feedback into actionable insights that drive satisfaction, retention, and asset value growth. Here’s why leading property owners and

Beyond the Script: How Empathy Transforms Customer Service in Times of Crisis
This Halloween was unforgettable. At 6 pm, in what should have been the start of a fun-filled evening, our home was broken into. The aftermath
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