RealService & CGA announce strategic partnership
In customer experience, two worlds are better than one
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‘It’s fantastic to be working together on a new vision’ RealService would like to congratulate the customer experience team at Transport for London for…
REALSERVICE are delighted to congratulate our senior consultant and adviser Dr Danielle Sanderson on her promotion to Associate Professor at UCL’s Bartlett School of…
QUESTION. What do Singapore Airlines, the NHS and The Crown Estate have in common? Answer. They all examine – and publish – their Net…
I’ve seen the future of the high street and it’s in Bideford, Devon! We’ve had some wonderful staycations this year in Yorkshire, Scotland and…
THE Build To Rent [BTR] industry is ready to embrace an accreditation system which would set standards and protect the sector from rogue operators.…
By Sophie Hazeu A WHILE ago I conducted a post-occupancy study with a number of managing directors. I was exploring their reasons for choosing the…
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