Howard Morgan, Founder and MD, RealService and senior consultant, Dr Danielle Sanderson will be speaking at this webinar hosted by GRESB on Tuesday, June…
Over the past decade, the BCO has initiated the driving of the customer-service revolution in the property management industry. RealService has researched and authored…
RealService, Founder & MD, Howard Morgan was invited to contribute to this podcast by Estates Gazette As the world eventually recovers from the Covid-19…
Roundtable discussion hosted by Goodman Masson – 28th April 2020 RealService Founder and MD, Howard Morgan was invited by financial recruitment specialist, Goodman Masson,…
Never has the business relationship between landlord and tenant been under greater pressure than now. The Covid-19 crisis has hit the already reeling retail…
It’s 2020 and here at RealService we’re celebrating our 21st birthday ……..the perfect time to dust off some past predictions. When we launched the…
Reporting from the 4th Annual RealService / GRESB Customer Experience Seminar “Today we are launching the search for property’s next holy grail. It’s our…
There is no argument that providing a better customer experience leads to better returns. Research done by PwC in 2017 (Ingredients for Great Experiences)…
We all recognise that feedback is key to our business. As investors or developers, we want to understand what drives our customers; as landlords…
