Category: RealService

Net Promoter Score shines spotlight on customer loyalty

QUESTION. What do Singapore Airlines, the NHS and The Crown Estate have in common? Answer. They all examine – and publish – their Net Promoter

September 16, 2021

Webinar: “Social distancing or working from a distance”: Consequences of Covid-19 on the real estate office market

Howard Morgan, Founder and MD, RealService and senior consultant, Dr Danielle Sanderson will be speaking at this webinar hosted by GRESB on Tuesday, June 16

June 9, 2020

RealService 2020 Vision – The Customer Experience Revolution – How did we do?

It’s 2020 and here at RealService we’re celebrating our 21st birthday ……..the perfect time to dust off some past predictions. When we launched the business

January 6, 2020

Alchemists hold the key

STAKEHOLDER engagement is becoming a key area for GRESB assessment and the ability to deal with stakeholders – clients, customers, occupiers, tenants (call them what

September 11, 2019

Category: RealService

Net Promoter Score shines spotlight on customer loyalty

Webinar: “Social distancing or working from a distance”: Consequences of Covid-19 on the real estate office market

RealService 2020 Vision – The Customer Experience Revolution – How did we do?

Alchemists hold the key

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