
Connect with your end user: it’s the only way landlords can save the office
CONNECTING on a human level with the end user is the way the office sector will remain relevant as it undergoes the most radical change

CONNECTING on a human level with the end user is the way the office sector will remain relevant as it undergoes the most radical change

PROPERTY management and customer experience will be key to the future value of real estate, said Professor Yolande Barnes, chair of UCL’s Bartlett Real Estate

RealService, founder & MD, Howard Morgan, has been appointed joint course director for the new CX in Real Estate – Future Leaders Programme launched by

Eerie silence I ventured into London last week for only the second time since March. There was an eerie silence in the heart of

Never has the business relationship between landlord and tenant been under greater pressure than now. The Covid-19 crisis has hit the already reeling retail sector,

We all recognise that feedback is key to our business. As investors or developers, we want to understand what drives our customers; as landlords and

STAKEHOLDER engagement is becoming a key area for GRESB assessment and the ability to deal with stakeholders – clients, customers, occupiers, tenants (call them what
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