RealService, Founder & MD, Howard Morgan was invited to contribute to this podcast by Estates Gazette

As the world eventually recovers from the Covid-19 pandemic, there is an invaluable opportunity to re-set priorities and re-focus business beyond just the bottom line. In this final Mental Health Awareness Week podcast from EG, our guests ask whether a kinder, more compassionate real estate industry could be one silver lining from these painful months.

EG deputy editor Tim Burke is joined by

Howard Morgan, founder and MD, RealService
Zoe Sinclair, founder, This Can Happen
Juliet Smithson, head of operations, Lion Heart

Listen to the podcast via the link below.

Howard Morgan

Howard is one of the UK’s leading specialists in customer experience within the property industry. Prior to founding RealService in 1999, Howard was a director of airport property company BAA Lynton where he created “The Property Challenge”, an award-winning strategy to grow the business by treating tenants as valued customers.

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